Columbus Gold is a family business with a legacy of over 20 years (since 2002) in the high-end market. We are an established company, with an active CNPJ (05.084.219/0001-30) and administrative headquarters in Curitiba/PR. Our reputation is reinforced by thousands of successful sales on major marketplaces like Mercado Livre, Magalu, and MadeiraMadeira.

We operate 100% online to optimize curation and logistics. Our items are shipped from our Distribution Center in Curitiba/PR.

Our Administrative Headquarters is located at Rua Raposo Tavares, 1218 - Pilarzinho - Curitiba/PR - 82.100-452. If you wish to visit us, please contact us beforehand to schedule a visit!

You can contact us via WhatsApp, email, or our landline phone (41) 3352-2535. All contact details are on the Contact page.

We accept credit card (with installments up to 12x interest-free), bank slip (boleto bancário), and Pix. We use Nuvem Pago technology for secure processing.

Yes, your security is our priority. We use SSL encryption to protect your connection and ensure your data is not shared. We operate in compliance with the General Data Protection Law (LGPD).

Our processing time varies according to the item:

• Decoration and In-Stock Items: We dispatch within up to 24 business hours after payment confirmation.
• High-End and Custom Furniture: Due to rigorous review and special packaging, it may take up to 30 business days before shipping.

We ask that you refuse the delivery upon arrival if the packaging is open, damaged, or the product is clearly defective. If you notice the problem after delivery, notify our Customer Service within up to 24 hours. We will immediately arrange the exchange or return, according to our policy.

No. The delivery service is limited to the concierge (in buildings) or the entrance door (in houses). The customer is responsible for ensuring that the product dimensions are compatible with doors and elevators, as detailed in the policy.

Yes. You have the legal period of 7 calendar days, counting from the date of receipt, to exercise the Right of Withdrawal. The process is simple and fully detailed in our policy.

No. For products purchased on partner platforms (Marketplaces), the exchange, return, or withdrawal process must be requested and conducted directly on the platform where the purchase was made. We will comply with the refund and logistics procedure determined by the respective Marketplace.

Our official store on Mercado Livre offers the complete catalog of oriental decor and furniture with the security and agility of the platform.

Find our selection of high-end products available for purchase with all the convenience and payment conditions of Magalu.

Our store on MadeiraMadeira focuses on our solid wood furniture and exclusive pieces, ensuring a shopping experience focused on large items.